Effective marketing has long been touted as the best way to drive up profits and improve the visibility of a business. Every business will have tried and tested marketing techniques to rely on, but it is getting harder and harder to compete using more traditional approaches. Thanks to innovations in technology, marketing strategies have shifted from more these traditional techniques to being predominantly internet-based. To ensure your online marketing strategy is primed for success, it’s important that you maximize it using these key tips.
Revise your marketing plan
Today, the average business spends 41% of its marketing budget on digital marketing. This number is only expected to rise in the years to come, but it shows just how important digital marketing has become. This means that you should consider revising your current marketing strategy to mostly include online marketing, as this will enable you to compete better with other companies in your industry. For example, giving more time to crafting SEO optimized content which will rank highly on Google searches.
Ultimately, you may wish to bring a social media expert on board to lend a fresh perspective to your campaigns. If until now you’ve avoided creating a media presence on social media, now is a good time to start. From promoting blogs and products on your channels to running full-scale social media campaigns, you are likely to reach more people using this innovative thinking. At the moment, it is social media influencers who are trending in commercial businesses, as reaching out to the right influencers enables them to access your target market from a new angle.
Increase your marketing budget
It is no secret that marketing accounts for a large part of a company’s budget. However, increasing your budget is much easier said than done. The trick here is to make sure you are cutting costs in areas of the business which will not lose out from the smaller spending allowance.
Though it’s unwise to limit spending on employee wellbeing, you can improve the reputation of your company and allocate more money to marketing by investing in various insurance policies like commercial insurance or professional liability insurance. Such measures can prevent your company from losing out on money due to negligence claims with unhappy clients and customers.
Improve customer service
Many businesses think of customer services as an afterthought, but it is now an essential part of online marketing. Not only does personal customer service lend a human face to your brand but it allows companies to show customers how much they care about their satisfaction. With 17% of customers willing to spend more money on businesses that offer better customer service, it’s a profitable area of marketing to tap into.
This isn’t to say you shouldn’t keep your current customer service channels in place, Instead, add more lines of communication so you can better interact with people on mediums they are comfortable with. For the younger generations, customer service on social media is becoming a great way of doing this. Though you may worry about now having the manpower to provide this level of care, you can rest assured in the fact that many companies that already excel in customer service rely on automated systems to do most of the work.